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Terms & Conditions

Welcome to Rupang Dehi – The Bong Boutique. By accessing our website or placing an order, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General

  • These Terms apply to all users of the site and customers of Rupang Dehi.

  • We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the site.

2. Products & Descriptions

  • We take great care to display our products accurately. However, colors and appearances may vary slightly due to screen settings.

  • As many of our items are handmade, slight variations in design, color, or finish are natural and part of the product’s uniqueness.

3. Pricing

  • All prices are listed in INR (₹) and are inclusive of applicable taxes unless otherwise stated.

  • We reserve the right to change prices at any time without prior notice.

4. Orders

  • Orders are confirmed only after successful payment.

  • We reserve the right to cancel any order in case of stock issues, payment problems, or suspicious activity. You will be notified accordingly.

5. Payments

  • We accept payments through secure third-party gateways.

  • Rupang Dehi does not store or have access to your card or banking details.

 

6. Returns & Refunds

  • Returns are accepted within 7 days of delivery, only if the product is unused and in original condition.

  • A clear unboxing video is mandatory for any return or refund request.

  • Refunds are processed within 5–7 business days after receiving and verifying the returned item.

  • Customized or worn products are non-returnable.

7. Shipping

  • Orders are processed within 1–7 business days.

  • Delivery time is typically 5–10 business days within India.

  • Shipping charges are calculated at checkout. Free shipping on orders above ₹1000.

8. Intellectual Property

  • All content on this website, including logos, images, text, and designs, is the property of Rupang Dehi and may not be used without permission.

 

9. Limitation of Liability

  • Rupang Dehi is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

 

10. Governing Law

  • These terms are governed by and interpreted in accordance with the laws of India.

  • Any disputes will be subject to the jurisdiction of the courts of Kolkata.

 

11. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:
📧 rupangdehi19@gmail.com

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