Terms & Conditions
Welcome to Rupang Dehi – The Bong Boutique. By accessing our website or placing an order, you agree to the following terms and conditions. Please read them carefully before using our services.
1. General
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These Terms apply to all users of the site and customers of Rupang Dehi.
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We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the site.
2. Products & Descriptions
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We take great care to display our products accurately. However, colors and appearances may vary slightly due to screen settings.
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As many of our items are handmade, slight variations in design, color, or finish are natural and part of the product’s uniqueness.
3. Pricing
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All prices are listed in INR (₹) and are inclusive of applicable taxes unless otherwise stated.
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We reserve the right to change prices at any time without prior notice.
4. Orders
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Orders are confirmed only after successful payment.
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We reserve the right to cancel any order in case of stock issues, payment problems, or suspicious activity. You will be notified accordingly.
5. Payments
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We accept payments through secure third-party gateways.
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Rupang Dehi does not store or have access to your card or banking details.
6. Returns & Refunds
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Returns are accepted within 7 days of delivery, only if the product is unused and in original condition.
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A clear unboxing video is mandatory for any return or refund request.
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Refunds are processed within 5–7 business days after receiving and verifying the returned item.
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Customized or worn products are non-returnable.
7. Shipping
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Orders are processed within 1–7 business days.
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Delivery time is typically 5–10 business days within India.
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Shipping charges are calculated at checkout. Free shipping on orders above ₹1000.
8. Intellectual Property
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All content on this website, including logos, images, text, and designs, is the property of Rupang Dehi and may not be used without permission.
9. Limitation of Liability
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Rupang Dehi is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
10. Governing Law
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These terms are governed by and interpreted in accordance with the laws of India.
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Any disputes will be subject to the jurisdiction of the courts of Kolkata.
11. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
📧 rupangdehi19@gmail.com